Join our Team
We’re Community Energy Plus – Cornwall’s energy advice charity. We help householders, landlords and communities in Cornwall use their energy better to enjoy warmer, energy efficient homes as part of a more sustainable, low carbon future.
Since 1998, we have worked in partnership with a wide range of public, private and third sector organisations to support a variety of innovative projects relating to energy efficiency and renewable energy, including community ownership models.
A principal focus of our activities is to provide practical help, high quality advice and guidance to address issues faced by many householders living in cold, damp, and poorly insulated properties. We aim to help householders out of fuel poverty and reduce the consumption of unnecessary amounts of energy within the household.
We’re working closely with community groups to promote sustainability; the benefits of collective action; and to support established community groups and encourage the development of new community organisations.
We act as an information gateway, providing a reliable and trusted source of information through research, advice and guidance on the full range of energy and sustainability issues.
Energy Adviser/ Caseworker
Are you a people person, who is enthusiastic about supporting residents to improve their circumstances? If you are interested in making a difference in your community and looking for a way to use your people and administrative skills in a role that has a real impact, then CEP’s Energy Adviser role could be for you. Join our Energy Advice team to work on a range of projects tackling fuel poverty and energy efficiency across Cornwall.
Our Energy Adviser/Caseworkers:
- Are committed to great customer service
- Have an approachable outlook and ability to communicate with people of all backgrounds
- Are prepared to learn new skills around fuel poverty and domestic energy efficiency, and
- Have a passion to work addressing the big issues in Cornwall of social justice and responding to the impacts of the climate and ecological
Our advice team
- Delivers effective advice on energy efficiency and energy bill management to help householders achieve warmer healthier homes, including advice on damp, mould issues, and temperature management.
- Undertakes case work to resolve more complex energy related issues, e.g. errors with energy bills, and accessing support to address fuel debt
Please read the job specification before making an application. Job pack: Energy Adviser/Caseworker
The Important Details:
Contract: Ideally this is a full-time role, but we are open to part time/flexible working arrangements with the right individual.
Duration: Initially, a 2-year fixed term contract (3-month probationary period) with the potential for extension.
Location: Threemilestone, but with a mix of office- and home-based working, after the initial training period.
Salary: starting at £28,285 and progressing to £29,071 on successful completion of the probation period and attainment of City & Guilds Level 3 Energy Awareness. Salary will be pro-rata depending on the number of hours worked per week.
Start date: we have open vacancies, so as soon as possible.
Further details: If you want to find out more about working with Community Energy Plus, please email recruitment@cep.org.uk to arrange an informal chat.
To make an application: Please email your CV together with a covering letter describing your motivations and suitability for the role, noting the expectations set out in this role description to recruitment@cep.org.uk.
Please include in the subject line of your email: Vacancy Energy Adviser and your name.
Application Deadline: 5 pm on Friday 27th February.
Interviews: will take place in person at our Threemilestone office – date/time to be confirmed.
If you want to work with a team of like-minded people, committed to making a difference within our communities, and in a supportive working environment, please make contact.