Join our Team

We’re Community Energy Plus – Cornwall’s energy advice charity. We help householders, landlords and communities in Cornwall use their energy better to enjoy warmer, energy efficient homes as part of a more sustainable, low carbon future.

Since 1998, we have worked in partnership with a wide range of public, private and third sector organisations to support a variety of innovative projects relating to energy efficiency and renewable energy, including community ownership models.

A principal focus of our activities is to provide practical help, high quality advice and guidance to address issues faced by many householders living in cold, damp, and poorly insulated properties. We aim to help householders out of fuel poverty and reduce the consumption of unnecessary amounts of energy within the household.

We’re working closely with community groups to promote sustainability; the benefits of collective action; and to support established community groups and encourage the development of new community organisations.

We act as an information gateway, providing a reliable and trusted source of information through research, advice and guidance on the full range of energy and sustainability issues.

Small Business & Community Energy Adviser/Landlord Liaison Officer

We are recruiting an adviser to join our Energy Advice team to work on a range of projects to promote energy efficiency and the transition to a low carbon economy across Cornwall. The job brief is to work with small businesses, Private Sector landlords and the management committees of community assets to assist them to improve their buildings’ energy efficiency and to help them adopt the full range of low carbon technologies.

Knowledge about energy management in a business environment is essential for this role, so we are looking for someone who has previous experience in providing business focused advice services. The Landlord Liaison element of the role requires a registered Domestic Energy Assessor (DEA).

Our Energy Advisers are people who:

  • are committed to providing high quality advice services,
  • are passionate about making a lasting difference for all communities across Cornwall,
  • have an approachable outlook and can communicate with people of all backgrounds,
  • are flexible and can take a collaborative approach to teamwork, and
  • are prepared to learn new skills.

This is a full-time role, actively working across the whole of Cornwall and will include a range of activities including energy auditing and liaising with a variety of organisations in the energy supply chain.

Essential qualifications & knowledge

  • The successful candidate will be an accredited Domestic Energy Assessor (DEA). Please include details of the accrediting body and how long registered
  • BA or BSc Degree in a relevant subject or relevant work experience
  • Knowledge of the energy sector and SMEs in Cornwall
  • Knowledge of energy efficiency, resource efficiency and low carbon technologies

Essential Skills and experience

  • Very good verbal and written communication skills; able to communicate technical information to business owners and managers.
  • Confident in speaking in professional settings, and giving presentations to small groups.
  • Ability to work well under pressure and manage time effectively.
  • Providing information accessibly in person, on the phone and by other media.
  • Proven track record in understanding and delivering business improvements through energy and resource efficiency.
  • Proven track record of supporting organisations/people to reduce carbon, waste and water demands.
  • At least 1 years’ experience providing business focussed advice services.
  • Able to analyse the data that is generated by RdSAP to produce Energy Performance Certificates.
  • A full driving licence and access to a car. (Note: significant weekly mileage is anticipated with this role, the costs of which will be covered, but reliability of transport is important).

Please read Application Pack for more information before making an application for this role.

The Important Details:

Contract: Ideally, this is a full-time role, but we are open to part time/flexible working arrangements with the right individual.

Duration: Initially, a one-year contract with the likelihood of an extension as the service grows.

Location: Our office is based in Truro, but the Small Business & Community Energy Adviser will deliver on-site and distant energy efficiency support to businesses throughout Cornwall; remote working, and potentially some evening and weekend work will be required.

Salary: range £28,884 to £30,361 depending on experience.

Start date: as soon as possible.

Further details: Please email tim@cep.org.uk to arrange an informal chat about the role and how a successful candidate could deliver this role.

Application process: Please email recruitment@cep.org.uk attaching your CV and a covering letter describing your motivations and suitability for the role; please note the expectations for the role set out in the Application Pack.

Please include in subject line of your email: Vacancy – Small Business & Community Energy Adviser and Your name.

Application Deadline: We are keen to fill this position as soon as possible and will make an appointment as soon as we have identified a suitable candidate. Therefore, an early application is recommended.

Project Coordinator for the Cornwall Low Carbon Energy Advice Network

Community Energy Plus (CEP) and the Cornwall Climate Action Network (CCAN) have secured funding through the Climate Action programme of the National Lottery Community Fund. The Cornwall Low Carbon Energy Advice Network is a four-year project, starting in May 2024, that is designed to provide advice and support for households across Cornwall who want to improve the energy efficiency of their homes.

The project will work with the member groups of the Cornwall Climate Action Network, and other new, emerging climate action and community energy groups assisting them as they work in their communities. Our team of advisers will promote energy efficiency and assist households in the transition to low-carbon lifestyles, to develop local resilience in the face of a rapidly changing climate.

The Project Coordinator will support the work of our team of Low Carbon Energy Advisers and will engage with the network of climate action groups to develop a series of outreach events to showcase the team’s work.

We are looking for someone who has fantastic communication skills both verbally and written, and who can offer exceptional multi-tasking and prioritisation skills.

What you can expect to be doing as part of the Cornwall Low Carbon Energy Advice Network team:

  • Provide capacity to the Low Carbon Energy Advisers to arrange booking of spaces for advice clinics, and stalls at festivals and shows.
  • Coordinate the activities of the Advice team, including arranging home visits and follow up reports.
  • Work with CCAN groups and other climate action-focussed groups across Cornwall to support their activities and plan engagement events with them and Low Carbon Energy advisers.
  • Working with CEP’s Marketing & Communications Officer and the designated volunteers with each climate action group to promote the outreach activities of the team through social media channels and other media
  • Work with the Project Manager on project reporting.

Attributes/Competencies

  • Friendly, with excellent people skills and a sympathetic manner.
  • Able to work well in a team.
  • Methodical, organised, and self-motivated.
  • Strong administrative skills with a good eye for detail.
  • Proactively identifies potential issues and offers solutions.
  • A competent user of Microsoft Office (Word, Excel, Teams, and Outlook).

Essential Skills and Experience

  • Working in a customer service environment.
  • Ability to work well under pressure and manage time effectively.
  • Supporting multiple colleagues to meet agreed deadlines and targets.
  • Providing information accessibly in person, on the phone and by other online channels.
  • Experience of using social media in the Voluntary, Community & Social Enterprise sector.

Qualifications & knowledge

  • Minimum of 5 GCSE grades 9 to 4 (A*to C equivalent) including literacy and numeracy, or substantial work experience.
  • Two years’ experience working in a project delivery or administrative setting.

Please read Project Coordinator Application Pack for more information before making an application for this role.

The Important Details:

Contract: Ideally this is a full-time role, but we are open to part time/flexible working arrangements with the right individual.

Hours: 37.5 hours per week; some evening and weekend work will be necessary to deliver this role.

Duration: This is a four-year project, with a contract available for the whole delivery period (3-month probationary period).

Location: This role will be based at CEP’s Truro office (hybrid and/or remote working for part of the week will be an option after the induction period); organising events will require occasional work in a variety of locations across Cornwall.

Salary: starting at £25,179, progressing to £25,885 on successful completion of probation.

Start date: The project starts on 1 May 2024, and the role as soon after as feasible.

Further details: If you want to find out more about working with Community Energy Plus and the Cornwall Low Carbon Advice Network project, please email recruitment@cep.org.uk to arrange an informal chat.

To make an application: Please email your CV together with a covering letter describing your motivations and suitability for the role, noting the expectations set out in the application pack to recruitment@cep.org.uk. Please include in subject line of your email: Vacancy – Project Coordinator and Your name.

Application Deadline: Noon on Tuesday 14 May 2024

Interviews: will take place in person at our Truro office – date to be advised.

Assistant Energy Officer/Project Assistant

We are looking for Assistant Energy Officers/Project Assistants to work with our Energy Advice team to deliver a range of projects tackling fuel poverty across Cornwall.

Are you a people person, who is enthusiastic about supporting residents to improve their circumstances? If you are interested in making a difference in your community and looking for a way to use your people and administrative skills in a role that has a real impact, then our Assistant Energy Officer role is for you.

Our Assistant Energy Officers:

  • Are committed to helping people
  • Have an approachable outlook and ability to communicate with people of all backgrounds
  • Are flexible and take a collaborative approach to teamwork, and
  • Are prepared to learn new skills around fuel poverty and domestic energy efficiency.
  • Have a passion to work addressing the big issues in Cornwall of social justice and responding to the impacts of the climate and ecological emergencies.

If you want to work with a team of like-minded people, committed to making a difference within our communities, and in a supportive working environment, please make contact.

Essential Skills and experience

  • Working in a customer service environment.
  • Ability to work well under pressure and manage time effectively.
  • Supporting multiple colleagues to meet agreed deadlines and targets.
  • Providing information accessibly in person, on the phone and by other online channels.

Qualifications & knowledge

  • Minimum of 5 GCSE grades 9 to 4 (A*to C equivalent) including literacy and numeracy, or substantial work experience.
  • Desirable: Administration or customer care qualifications / training.

Please read Assistant Energy Officer/Project Assistant Application Pack for more information before making an application for this role.

The Important Details:

Contract: Full time role, but we are open to part time arrangements with the right individuals.

Duration: Initially, a fixed term contract (3-month probationary period) but open to making a permanent role, dependent on project funding.

Location: At the Community Energy Plus office in Truro, although a mix of office- and home-based working may be possible for the right candidate following their initial induction.

Salary: £22,956 per year, pro-rata depending on the number of hours worked

Start Date: As Soon As Possible

To make an application: Please email your CV together with a covering letter describing your motivations and suitability for the role, noting the expectations set out in the application pack to recruitment@cep.org.uk. Please include in subject line of your email: Vacancy Asst. Energy Officer and Your name.

Application Deadline: We are keen to fill this position as soon as possible and will make an appointment as soon as we have identified a suitable candidate. Therefore, an early application is recommended. Candidates of interest will be invited to interview at our Truro office.