Householders
As energy prices continue to climb, the number of people struggling to keep their homes heated to an adequate temperature and stay on top of their energy bills steadily increases. Low wages, large numbers of poorly insulated and solid wall properties and reliance on more expensive forms of heating where there is no access to mains gas, have forced many households to make difficult choices between heating and other living costs.
If you’re in fuel debt, struggling to pay your energy bills or concerned about your property being cold, damp or mouldy, our fully trained and qualified energy advisors can provide independent advice. We can point you towards any current financial support schemes for insulation and heating, or direct you to other charities and organisations who might be able to help.
Energy Advice Guides for Householders
For our range of advice guides to view or download, click here
Latest News for Service
Welcoming our new trustees to the team
Nov 26 2025
We’re excited to share some great news: five new trustees have joined our Board! Jo Cook, Josie Dean, Amanda Forman, Hazel Williams and Tim Wotton bring a […]
Read MoreDo you stop topping up your gas prepayment meter for the spring/summer months?
May 27 2025
Do you stop topping up your gas prepayment meter for the spring/summer months? If so, be prepared for standing charges when you top up again in the […]
Read More

