Information Pages

There are a range of government grants which are available to help households, landlords, businesses and community organisations cut the cost of both chargepoints and the infrastructure […]

An EPC (Energy Performance Certificate) shows how energy-efficient a property is. It gives a rating from A (very good) to G (poor). You may need an EPC […]

Watch out for pressure from salespersons about loft insulation We encourage householders in Cornwall to be cautious of phone calls or door-to-door sales visits from people trying […]

What is a loan shark? Loan sharks are illegal money lenders. They often appear trustworthy, sometimes they’re a neighbour, a parent at the school gate, a work […]

In planning law, the external heat exchanger/compressor unit of an air source heat pump is classed as a ‘temporary structure’ and in some circumstances, planning permission may […]

Alan’s journey to a warmer, greener home “Now we have central heating throughout the house at lower cost to us and the planet.” For Alan and his […]

🌞 As temperatures rise, here are some easy ways to stay cool and save energy in your home:🌞 🪟 Keep curtains or blinds closed during the day […]

📞 If it’s difficult to stay warm at home – especially for older people, families with children, or anyone with health issues – it’s important to get […]